FAQ

How can I contact Kai Coffee?

You can email us at Nicolas@kaicoffee.online where our customer service team will be happy to help you with whatever you need!

Phone: +1754-209-5125 (Whatsapp, Call or Text)

Do you ship worldwide?

Yes

Where do you ship from?

2027 NW 180th Ave,

Pembroke Pines, FL, USA 33029

Exported From:

Sevilla, Valle del Cauca, Colombia

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

Your orders will be shipped during the next 2-3 days. For US/Canada will be sent via USPS Priority

How long will it take to receive my order?

Due to high demand, orders may take between 4-5 days

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

How do I return an item?

Country/region